The need for knowledge and information in the parliamentary process. The role of information in the parliamentary process
Jarle Skjørestad

Openness, transparancy and democracy - the Norwegian model
Professor Tom Christensen
Preparing the grounds for democracy
Inger L. Figved
Strategic services offered by the Storting Library (pdf) - Strategic services ... (ppt)
Gro Sandgrind
News services and media monitoring - current awareness services for parliamentarians
Ebbe Aarvåg og Jeannette Berseth
Training and the use of electronic services
Nina T. Svendsen
Cooperation between the Nordic parliamentary libraries Cooperation (pdf) - Cooperation ... (pps)
Tuula Laaksovirta, Kristiina Hakala, Eva Falk, Hanne Rasmussen, Kristín Geirsdóttir and Gro Sandgrind
The Information and Communication Unit of the Finnish Parliament
Kristiina Hakala
The Information and Research services of the Icelandic Parliament
Kristín Geirsdóttir

Updated and reliable information to parliamentarians - the main challenge for parliamentary research services

Scottish Parliament Denis Oag
Armenian Parliament Eleanor Valentine
Norwegian Parliament Hilde Markhus

The role of research services in the parliamentary process

Library of Parliament, Canada - regulations Hugh Finsten
Library og Parliament, Canad - estimations Hugh Finsten
House of Commons Keith Cuninghame
Israeli Parliament Jacob Warshavsky
Japanese Parliament Fumihito Kamata